Terms of Service

Acceptance of Terms

By downloading, installing, or using Dame (“the App”), you agree to be bound by these Terms of Service (“Terms”). Dame is operated by Dame Digital (“Dame Digital,” “us,” or “our”). If you do not agree to these Terms, do not use the App.

These Terms apply to all users of Dame, including household creators, household members, and sitters. By creating an account or joining a household, you confirm that you have read, understood, and agree to these Terms.

Eligibility

You must be at least 13 years old to use Dame in any capacity, including as a household member. You must be at least 18 years old to create a Dame account, manage a household, or subscribe to Dame. Account creation and household management must be performed by an adult (18+).

Dame is designed for adult household coordination. It is not directed at children under 13, and we do not knowingly allow users under 13 to access or use the App. If you are between 13 and 17, you may use Dame only as a household member added by a parent or guardian who has accepted these Terms on your behalf.

By using Dame, you represent and warrant that you meet the applicable age requirements above and, if creating an account, that you have the legal capacity to enter into these Terms.

Account Creation

To use Dame, you must create an account using Google Sign-In or Apple Sign-In. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

You agree to provide accurate information during account creation and to keep your profile information current. Dame Digital reserves the right to suspend or terminate accounts that contain false or misleading information.

You may set a PIN and enable biometric authentication (Face ID, fingerprint) for app access. You are responsible for keeping your PIN secure. Dame Digital cannot recover lost PINs; you may need to sign out and sign back in to reset your PIN.

Household Membership

Dame organizes around households. A household is a group of people who coordinate tasks, chores, events, and communication together.

Creating a Household

Any user can create a household and becomes its owner. The household creator is responsible for the subscription and for managing household membership. Each user may create or administer a limited number of households.

Joining a Household

Users join households via invite codes shared by household members. By joining a household, you agree to share certain data (tasks, chores, events) with other household members according to the visibility settings you choose.

Roles

• Owner: Creates the household, manages the subscription, can invite and remove members.
• Admin: Can invite and remove members, manage household settings.
• Member: Can create and manage tasks, chores, events, and participate in household chat.
• Sitter: Limited access role for temporary caregivers. Sitters do not count toward household member limits.

Leaving a Household

You may leave a household at any time. If you are the household owner, leaving triggers the ownership transfer process. Shared data (tasks, events assigned to others) may remain visible to other household members after you leave.

Subscription, Billing, and Trials

Subscription Tiers

Dame is a paid service. Access requires an active subscription. Dame offers three tiers based on household size:

All tiers include the complete Dame experience. The only variable is household size and storage. Sitters do not count toward member limits.

Free Trial

New households receive a 7-day free trial with full access to all features. When a household member is invited during the trial, the trial extends to 14 days. The trial is shared across the household (if someone joins on day 10, they receive the remaining trial days). No credit card is required to start the trial.

Auto-Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled at least 24 hours before the renewal date. The renewal charge is processed through the same payment method used for the original purchase.

Cancellation

You may cancel your subscription at any time through your device's app store settings (Apple App Store or Google Play Store). Cancellation takes effect at the end of the current billing period. You retain full access until the period expires.

Refunds

Refund requests are handled by the respective app store (Apple or Google) according to their refund policies. Dame Digital does not process refunds directly; please contact Apple or Google support for refund assistance.

Subscription Expiry

When a subscription expires without renewal, the household enters an abandoned state. All household data is preserved for 14 days. During this period, any household member may subscribe to adopt the household and become the new owner. After 14 days without an active subscription, household data is permanently deleted.

Price Changes

Dame Digital may adjust subscription prices. You will be notified of price changes at least 30 days in advance through the App and via email. Price changes take effect at the start of the next billing period following the notice. Continued use of Dame after the price change constitutes acceptance of the new price.

User Content

Your Content

You retain ownership of all content you create within Dame, including tasks, chores, events, chat messages, notes, photos, and other materials (“User Content”). By using Dame, you grant Dame Digital a limited, non-exclusive, worldwide license to store, process, transmit, and display your User Content solely for the purpose of operating and improving the App.

This license ends when you delete your content or your account, except for content that has been shared with other household members (which may persist in their local copies).

Prohibited Content

You agree not to upload, share, or transmit content that:

• Is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Contains sexually explicit material involving minors
• Promotes violence, discrimination, or hatred against any individual or group
• Infringes on the intellectual property rights of others
• Contains malware, viruses, or other harmful code
• Impersonates any person or entity
• Violates applicable law or regulation

Content Moderation

Dame Digital reserves the right (but has no obligation) to review, remove, or disable access to any User Content that violates these Terms. We may also suspend or terminate accounts that repeatedly violate content guidelines.

Copyright Infringement (DMCA)

If you believe that content on Dame infringes your copyright, please send a notice to our designated agent at hello@damedigital.ca with the following information:

• A description of the copyrighted work you claim has been infringed
• A description of the infringing material and its location within Dame
• Your contact information (name, address, email, phone)
• A statement that you have a good faith belief the use is not authorized
• A statement, under penalty of perjury, that the information is accurate and you are the copyright owner or authorized to act on their behalf
• Your physical or electronic signature

Prohibited Conduct

You agree not to:

• Use Dame for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to Dame's systems, servers, or other users' accounts
• Reverse engineer, decompile, or disassemble any part of the App
• Use automated means (bots, scrapers) to access or interact with Dame
• Interfere with or disrupt the App or its infrastructure
• Circumvent any access controls, security measures, or usage limits
• Create multiple accounts for abusive purposes
• Use Dame to send spam, unsolicited messages, or commercially exploit the service

Intellectual Property

Dame, including its design, features, code, documentation, logos, and branding, is the property of Dame Digital and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from Dame without prior written consent.

“Dame,” the Dame logo, “Flow,” “Unison,” “Viz,” “Fair Shares,” and “Need a Hand” are trademarks of Dame Digital. You may not use these marks without prior written permission.

Termination

By You

You may delete your account at any time from the Settings screen in the App or by contacting us at hello@damedigital.ca. Account deletion removes your profile, terminates your household membership, and clears your local data. See our Privacy Policy for full details on data retention after deletion.

By Dame Digital

Dame Digital may suspend or terminate your account if you violate these Terms, engage in prohibited conduct, or if your account has been inactive for an extended period. Where possible, we will provide notice before termination and an opportunity to export your data.

Effect of Termination

Upon termination, your right to use Dame ceases immediately. Sections of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, and dispute resolution) will continue to apply.

Disclaimers

Dame is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Dame Digital does not warrant that Dame will be uninterrupted, error-free, or free of harmful components. You use Dame at your own risk.

Dame is a coordination tool, not a substitute for professional advice. Dame Digital is not responsible for decisions made based on information within the App.

Limitation of Liability

To the fullest extent permitted by applicable law, Dame Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of Dame.

Dame Digital's total liability for any claims arising from these Terms or your use of Dame shall not exceed the amount you paid to Dame Digital in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Dame Digital, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of Dame, your User Content, or your violation of these Terms.

Dispute Resolution

Informal Resolution

Before initiating formal dispute resolution, you agree to contact Dame Digital at hello@damedigital.ca and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or your use of Dame shall be resolved by binding arbitration administered in accordance with the rules of the ADR Institute of Canada. The arbitration shall take place in Alberta, Canada, and the language of the arbitration shall be English.

The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver

You agree that disputes will be resolved on an individual basis only. You waive any right to participate in a class action, class arbitration, or any other representative proceeding. If this waiver is found unenforceable, the entire arbitration provision shall be void.

Exceptions

Either party may bring claims in small claims court if the claims qualify. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to conflict of law principles. To the extent that court proceedings are permitted under these Terms, you consent to the exclusive jurisdiction of the courts of Alberta, Canada.

Changes to These Terms

Dame Digital may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms in the App and on our website
• Updating the “Last Updated” date at the top of this page
• Sending an in-app notification for significant changes

Your continued use of Dame after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using Dame and delete your account.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Dame Digital regarding your use of Dame. These Terms supersede any prior agreements or understandings, whether written or oral.

Contact Us

If you have questions about these Terms, please contact us:

Email: hello@damedigital.ca

For privacy-related inquiries, please see our Privacy Policy.